Privacy policy

 

Effective Date: April 6, 2025

At Patch Therapy, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.

By using our site, you agree to the terms below. If you have any questions, reach out to us at Erica@mypatchtherapy.com.

What We Collect

We collect information to fulfill your orders, provide support, and improve your experience. This includes:
- Contact details – name, email, phone number
- Order info – shipping address, billing details, and payment confirmation
- Account info – username, password (if you create an account)
- Site usage – browser type, device, IP address, and how you interact with our site

We may also use cookies to personalize your experience and analyze traffic.

How We Use Your Info

Your information helps us:
- Process and ship your orders
- Communicate updates about your order or account
- Provide customer service and respond to questions
- Improve our website and services
- Send occasional marketing emails (you can unsubscribe anytime)
- Prevent fraud and protect your data

Who We Share It With

We only share information when necessary to provide our services, including:
- Payment processors and shipping providers
- Customer support platforms and tools
- Marketing services to deliver relevant content (if you opt in)

We never sell your personal information.

Cookies + Tracking

We use cookies to remember your preferences, keep the site running smoothly, and understand how visitors use our site.

You can manage or disable cookies through your browser settings. Please note that blocking cookies may affect your experience.

We also support Global Privacy Control (GPC) signals to give you more control over how your data is shared.

Your Rights

Depending on where you live, you may have rights including:
- Accessing or correcting your data
- Requesting deletion of your personal information
- Opting out of marketing communications
- Controlling how your data is shared

To exercise any of these rights, email us at info@mypatchtherapy.com. We’ll respond as quickly as possible.

Data Security & Retention

We use industry-standard security to protect your data. While no system is perfect, we do everything we can to keep your info safe. We retain data only as long as needed to fulfill orders, provide support, and meet legal obligations.

Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our practices. When we do, we’ll revise the 'Effective Date' at the top of the page.

Contact Us

Have questions or concerns? We’re here to help.
Email us anytime: info@mypatchtherapy.com